There are essentially two types of Centrelink loans available and multiple options within these two…
Centrelink Contact – Phone Numbers & Opening Hours
Not all financial matters require a loan, and in many cases, borrowing money can put you in a worse financial situation.
The government and many not-for-profits provide a range of financial assistance such as professional advice, grants and benefits, which can be used as alternatives to loans.
The following is a quick guide of popular Centrelink phone numbers, business opening hours, website links for Centrelink Online Services and to enquire on commonly used benefits.
BasicsCard
1800 057 111
24/7
Balance enquiry
BasicsCard
1800 132 594
Mon/Fri 8am – 5pm
Income Management
Bereavement
132 300
Mon/Fri 8am – 5pm
Bereavement Assistance – Widow B Pension now through Age Pension
Bereavement
132 850
Mon/Fri 8am – 5pm
Pension Bonus Bereavement Payment
Centrelink debt
1800 076 072
Mon/Fri 8am – 5pm
Repayment of a Centrelink debt
Centrelink loan options
Centrelink loans
Advanced payments – 136 240
Good Shepard
Carers
132 717
Mon/Fri 8am – 5pm
Carer payment – Carer allowance
Families
136 150
Mon/Fri 8am – 5pm
Family Tax Benefit – Child Care Subsidy – Parenting Payment – Double Orphan Pension – Newborn Upfront Payment and Supplement
Financial Information Service
132 300
Mon/Fri 8am – 5pm
Information on financial issues
Job Seekers – Newstart
132 490
Mon/Fri 8am – 5pm
JobSeeker Payment (22 years of age and over) – Special Benefit
Job Seekers – Youth Allowance
132 490
Mon/Fri 8am – 5pm
Youth Allowance – job seeker (under 22 years of age or to 24 and studying fulltime or doing a full time apprenticeship)
ABSTUDY
1800 132 317
Mon/Fri 8am – 5pm
Payments for Aboriginal or Torres Strait Islander students or apprentices
Transition to Work
1300 667 276
Mon/Fri 8am – 5pm
Transition to Work subsidy
Seniors/Pensioners
132 300
Mon/Fri 8am – 5pm
Age Pension – Commonwealth Seniors Health Card – Pensioner concession cards
People with Disability
132 717
Mon/Fri 8am – 5pm
Disability Support Pension – Mobility Allowance – Sickness allowance
Students
132 490
Mon/Fri 8am – 5pm
Austudy – Low Income Health Care Card – Pensioner Education Supplement
Medicare
132 011
24/7
Medicare general enquiries
For a full list of Centrelink phone numbers and online logins and services, visit the Services Australia (contacts).
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Need help I’m 42 trying to work but my family comes first I’m sober 4 years June 7 and Mary pou is using my boys as weapon I don’t want my boys going down the way my daughter did please help me I’ve tried but if I keep trying I might be in jail please I’m very sick my boys are my life anyone please
Brother find out what you want to work as trade job etc. And do what you have to. To get the job. White cards. Tickets. Etc. Its not hard man you can do this.
Why is it that you cannot get a human voice to answer ones queries?
Im in rent arears of 1600 due to late payment from centerlink are there any other options i could go to for help so i can pay my rent o cant afford to be kickd out since i have a 6yr old boy an a new born can somebody out there know any options i can go to?
You dont say what state you are in but if you contact your local tenents advice service, they can help you negotiate with your landlord about your rental arrears, if you get served with a notice to leave your rental property they can help you as well. But contact them now dont wait til you are kicked out. In NSW its
http://www.tenants.org.au/need-advice
In other states contact your nearest community legal centre to find out who can help with tenancy advice. Good Luck
Thanks for sharing Betty!
Hi, good Centrelink article, i was looking for centrelink phone numbers and all are here!!
thanks
I agree , a useful source of phone contacts except if one needs to arrange an appointment at the nearest CentreLink …
Good sight. .Good to hear other people s problems. …Thanks for this site &where you can find Help. .
I am in Qld & also very late with rent due to a long bout of pneumonia & complications after. Does anyone know where to go for advice? Thanks
I need to apply for my central link discount card, can anyone tell me where I can get the forms from?
been sitting waiting for someone @ centrelink to answer the phone 56mins so far and the most boring music almost puts you to sleep
…For over an hr on the phone to find a proper ph nr or email address, numbers given or printed are old or wrong, recorded messages are long and getting no were, – even for appointments got a wrong number…., can someone please fix this situation !
a relative of ours is in part time employment and not living at home would he be able to get a top up towards rent electric ect if he went to centre links with all his information please advise
All I want is to find out why my new (replacement) low income health card has not arrived. It would be great to talk to someone and get it sorted out quickly. This “service” is totally frustrating and we need the card urgently
My son turns 16 in a few weeks and i am completely confused as to what i need to do as my payments for him will stop now im being told i need to fill in a carers form but that form tells me that im not allowed to get it i am a totaly loss and its impossible to get thru on any centrelink line if you try more than 3 times you get a message telling you that they realize you have reacently tryed and they are too busy to take your call
Can’t contact Centrelink but they want to speak to me ASAP been trying to call them all week can’t get through so now I guess they will just cut my payment what should I do I have run out of credit 🙁
What is the reporting income telephone number, please?
What’s the 10 digit numbers?
I don’t just want the 13 numbers which cost me 30c per call even with the typical Free Australian calls to landline & mobiles. The full 10 digit number with area code etc. would be free with many phone plans.